iCandy are well known the world over for supplying parents with the most stuning pushchairs of unsurpassed quality and excellent design. After almost 80 years of family experience, they strive to create timeless, elegant products while keeping things fresh and modern to give each product its own identity and individuality.
iCandy have decided that in order to keep customer service to the max, there products cannot be bought through a website so customers get to speak to a trained staff member who can ensure they get the best service possible.
iCandy have a host of celebrity followers who love their prams and wouldn't push anything else. And after the birth of Harper, Victoria Beckham even designed her own Peach which she is rarely seen without.
Subject to stock availability, we will endeavour to despatch all products within 7 days of the date of confirmation of order by us or within a reasonable time. Special order goods may take longer to dispatch due to stock availability. Whilst Baby On Board Limited cannot be held responsible for delays beyond our control, we will endeavour to inform you of any possible delays. Delivery is only included on orders over £100, a charge of £6.99 will be applied for orders under this amount. Please note that we are unable to send products outside of the UK mainland.
Any dates specified by Baby On Board Limited for delivery of the products are intended to be an estimate. If no dates are so specified, delivery shall be within a reasonable time.
Any liability of Baby On Board Limited for non-delivery of the products shall be limited to replacing the products within a reasonable time, issuing a credit note or refund against any amount paid by you for the products.
RETURNS & REFUND POLICY
We hope you will be highly satisfied with any product purchased on our website but if you wish to return an item to us then we aim to make it as quick and convenient as possible
Please make sure that you check your items carefully before they are used. We also recommend that you keep your invoice or order number which can be found on your order confirmation or on the delivery packaging, as you will need it as proof of purchase in the event of any after-sales queries.
For your own peace of mind, Baby On Board Ltd work closely with our home authority trading standards to ensure that we alsways comply with current legislation.
IF YOU CHANGE YOUR MIND
Within 7 days
Baby On Board Limited is dedicated to offering the highest levels of quality and service. If you are not completely satisfied with any item purchased from the babyonboardonline store, it can be returned for a refund within 7 days of receipt.
To qualify for a refund, the goods must be returned in an unused condition, in the original packaging and complete with all original parts and accessories. Please note that all delivery charges are non-refundable.
All items will be collected by the Baby On Board Limited nominated carrier. There will be a charge of £20.00 per returned item, and such charges will be deducted from your refund.
Made to order items and personalised items can only be returned if found to be faulty.
If you wish to return an item please email email@example.com quoting your name, address and order number or call our customer service team during office hours on 01388 459 761.
For more information on Delivery & Returns please Contact Us